IT For the SMALL or MEDIUM BUSINESS
IT should drive your business, not drive you crazy.
Let me be (or join!) your IT department so you can concentrate on what you do best.
IT is part of your business whether you like it or not, and if things don’t work or you’re doing things inefficiently, that has a huge negative effect on your goals.
I specialise in Microsoft Teams, Office 365 and other cloud collaboration tools (think email, file sharing, and any other system that lets your staff share information or track their work).
I can also provide general remote helpdesk support whether you’re a sole trader, a small or medium business, or a charity, and I’ve worked with everything from 1- to 300-person companies.
Teams, the chat-based workspace from Microsoft, is a new way to work. Store your files, focus your conversations, and integrate with other services you already use. I’ve been actively using Teams since it was in preview, so I can help you get Teams set up and start to get the most out of it. Get this as part of an Office 365 subscription or as a free standalone collaboration tool.
Office 365 gives you email, shared calendars, a place to store and share files, a company intranet, Teams, Forms, basic project management and a whole lot more. I’ve run a 200-person organisation on an Office 365 enterprise plan since its release and I know my way around pretty well. I also run Office 365 for smaller organisations. I can migrate you from another email or file sharing provider. Plus, if you’re a charity you can get free/discounted licences depending on the plan.
G Suite/Other Collaboration tools
I have performed migrations to G Suite and can help you get set up. I’d also be very interested in helping you get set up on other collaboration tools like Facebook for Work, Slack, or anything else you’ve started using and want to get more value from. For example Trello, Hubspot, Slack, Dropbox, FB,
As part of my role for over 12 years I have provided helpdesk support covering a full range of topics from PC/Mac issues, software setup and troubleshooting, getting connected to the tools a company uses, and basic training/help getting the most out of those tools. Working remotely, I can join your existing team to provide additional capacity, or if you’re smaller, I can be your helpdesk when your staff need help with something.
Get started with my Small Business Checklist
Are your files safe? How can I share files with staff across the world? Is my Gmail address putting off customers?
Want to know what IT your small business needs to succeed? I've created a checklist that will let you give your business a healthcheck. And you don't even have to give me your email address! Here you'll find a short overview of all the important aspects of IT you need to consider. And if you need help setting them up, well, you know who you can ask.
What my customers say
BLOG: What IT does a Small Business need?
Whether you hire me to work for you or not, I’d love to see your business set up right so they can thrive. If you can do that without me, fine, and if I can give you some tips to get you going, that’s OK with me too. I’ll be providing helpful tips and ideas about what IT you as a small business owner need to think about.
And of course, if you need any help setting these up, running them or fixing them later, feel free to get in touch.
This blog post has been turned into a more usable format over on my Checklist page. Give your business a healthcheck and make sure you know what aspects of IT you need to have thought of. Or contact me and I'll help you through it. You're just starting...
When you're a small business or sole trader, you have to wear all the hats, including, for now, Operations Manager and IT Helpdesk. Even if you have a few people working for you, it's likely that they're working on admin or delivering client work, so a lot of the time...
Why HIRE ME?
Sometimes you just need a specialist
Even if you’re really tech savvy and quite like setting stuff up, as the CEO/business leader, an hour or a day of your time is precious. How far could you take your business if you had a full day? So why spend that day trying to work out how to make your CRM or your email system do what you want it to?
Your time is probably better spent making the most impact you can and making business decisions only you can make. Let me use the skills I’ve learned already so you don’t have to spend all your time reading help files on the Internet.
I'VE BEEN DOING THIS A WHILE
I’m an MCSA-certified Systems Administrator and I’ve been in IT for over 20 years. I’ve been using Microsoft Teams and Office 365 since it was released, and I’ve managed an IT department that has had to serve a very wide range of IT needs, so I feel like I’ve seen almost everything.
I like to help people
People are what makes any business worth doing. I like to help people find new ways to do things, quicker or more effectively. A lot of people think they can’t understand technology, or that they’re jinxed. Usually that’s not the case – often things just haven’t been explained very well, using too much techy jargon and not enough real-world examples. I’ve been told I’m like a bridge between the two worlds of technology and real people.
I love to fix problems
When you are trying to do meaningful work and something is holding you back, I like to find out what it is, then find a better way of doing things so you can get more done with less stress.
Get in touch
What’s the biggest IT issue you have right now? Think about how it would feel to have that fixed. How long will it take you to fix it? Now think about what else you could do with that time. A lot? And it would be more fun? Good.
Now imagine you’re about to talk to someone who can get that problem fixed for you. What would you say? Click this button, and type it in the window that appears. Doesn’t that feel good?
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