IT For the SMALL or MEDIUM BUSINESS
IT should drive your business, not drive you crazy.
Let me be (or join!) your IT department so you can concentrate on what you do best.
IT is part of your business whether you like it or not, and if things don’t work or you’re doing things inefficiently, that has a huge negative effect on your goals.
I specialise in Microsoft Teams, Microsoft 365 and other cloud collaboration tools (think email, file sharing, and any other system that lets your staff share information or track their work).
I can also provide general remote helpdesk support whether you’re a sole trader, a small or medium business, or a charity, and I’ve worked with everything from 1- to 300-person companies.
Teams, the chat-based workspace from Microsoft, is a new way to work. Store your files, focus your conversations, and integrate with other services you already use. I’ve been actively using Teams since it was in preview, so I can help you get Teams set up and start to get the most out of it. Get this as part of a Microsoft 365 subscription or as a free standalone collaboration tool.
Microsoft 365 gives you email, shared calendars, a place to store and share files, a company intranet, Teams, Forms, basic project management and a whole lot more. I’ve run a 200+-person organisation on an Microsoft 365 enterprise plan since its release (as Office 365) and I know my way around pretty well. I also run Microsoft 365 for smaller organisations. Plus, if you’re a charity you can get free/discounted licences depending on the plan.
G Suite/Other Collaboration tools
I have performed migrations to G Suite and can help you get set up. I’d also be very interested in helping you get set up on other collaboration tools like Facebook for Work, Slack, or anything else you’ve started using and want to get more value from. For example Trello, Hubspot, Slack, Dropbox, FB,
As part of my role for over 20 years I have provided helpdesk support covering a full range of topics from PC/Mac issues, software setup and troubleshooting, getting connected to the tools a company uses, and basic training/help getting the most out of those tools. Working remotely, I can join your existing team to provide additional capacity, or if you’re smaller, I can be your helpdesk when your staff need help with something.
Get started with my Small Business Checklist
Are your files safe? How can I share files with staff across the world? Is my Gmail address putting off customers?
Want to know what IT your small business needs to succeed? I've created a checklist that will let you give your business a healthcheck. And you don't even have to give me your email address! Here you'll find a short overview of all the important aspects of IT you need to consider. And if you need help setting them up, well, you know who you can ask.
BLOG: What IT does a Small Business need?
Whether you hire me to work for you or not, I’d love to see your business set up right so they can thrive. If you can do that without me, fine, and if I can give you some tips to get you going, that’s OK with me too. I’ll be providing helpful tips and ideas about what IT you as a small business owner need to think about.
And of course, if you need any help setting these up, running them or fixing them later, feel free to get in touch.
This blog post has been turned into a more usable format over on my Checklist page. Give your business a healthcheck and make sure you know what aspects of IT you need to have thought of. Or contact me and I'll help you through it. You're just starting...
When you're a small business or sole trader, you have to wear all the hats, including, for now, Operations Manager and IT Helpdesk. Even if you have a few people working for you, it's likely that they're working on admin or delivering client work, so a lot of the time...
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What’s the biggest IT issue you have right now? Think about how it would feel to have that fixed. How long will it take you to fix it? Now think about what else you could do with that time. A lot? And it would be more fun? Good.
Now imagine you’re about to talk to someone who can get that problem fixed for you. What would you say? Click this button, and type it in the window that appears. Doesn’t that feel good?
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